Join Our Team

We are people who are well-versed in the fun and rigors of traveling. Our travel agency came together to help other people plan and book their dream vacations. The owners have over 20+ years of travel planning experience between them!

Passports & Footprints Learning Academy

Phase 1 New Agent Onboarding FAQ

Welcome to Passports & Footprints Learning Academy! 

We are so excited to begin this journey with you! Your success as a Travel Advisor will come down to three important things:

01

Completing your training and following the process

02

Having the drive and commitment to build your business

03

Your passion and love for travel

Our team is here to support you, answer questions, and help you succeed BIG in the travel industry. We want you to feel confident, prepared, and ready to soar!

Business Email

Yes. One of the first things you need to do is create a dedicated business email for your travel business.

We strongly recommend including the agency name in your email address so you appear professional when communicating with clients and suppliers.

 

Your email format should look like:

firstname.passportsandfootprints@gmail.com

 

Example:

Sue.passportsandfootprints@gmail.com

If you already have a Gmail account:

  1. Go to Gmail
  2. Click the circle in the top right corner (your photo or first initial)
  3. Select Add Another Account
  4. Create your new business email account

This email should be used for all Passports & Footprints business communication.

Headshot & Agent Bio

Yes. Every Travel Advisor will have a professional presence within our agency.

Please email your:

  • Professional headshot
  • Short biography (3–4 sentences)

info@passportsandfootprints.com

Your bio should introduce clients to you and your travel personality.

You can look at existing agent bios on our website for examples.

Your bio should be:

  • Professional
  • Friendly
  • Personal
  • Focused on your travel interests and experience


Please keep it around 3–4 sentences.

Contract, W-9 & Agreements

Before becoming fully onboarded, you must complete:

  •  Independent Contractor Agreement
  •  W-9 Form
  •  FAM Etiquette Agreement

 

How do I complete the contract?

Please:

    1. Read through the agreement carefully
    2. Download the document
    3. Sign electronically using electronic signing program
    4. Print, sign, and scan the document

Complete and sign the W-9 form.

Please remember: You are joining Passports & Footprints as an Independent Contractor and Sole Proprietor.

Email completed documents to:

info@passportsandfootprints.com

Use your new business email account.

Subject line: Your Name

Example: Sue Smith

The FAM Etiquette Agreement outlines expectations and professional guidelines when participating in supplier trips, familiarization opportunities, and industry experiences.

Please sign and return this document to:

info@passportsandfootprints.com

Fees & Payments

There are two required payments:

One-Time Setup Fee: https://buy.stripe.com/3cI9AS8jYfGF5mt339bsc0A

$200

This covers your onboarding setup, insurance, and agency-related setup requirements.

 

Monthly Agency Fee: https://buy.stripe.com/aFa3cu7fUdyx7uB9rxbsc0B

$50/month

This must be paid to move forward 

Commission Payments

To receive commissions, you must complete the direct deposit form.

Please complete  Direct Deposit Form:  https://www.jotform.com/form/223394994172163 

This allows Passports & Footprints to properly pay your earned commissions.

Travel Leaders Consortium

Travel Leaders is our agency consortium that provides additional supplier relationships, resources, and industry benefits.

You will need to register under Passports & Footprints using your new business email account.

https://agentprofiler.travelleaders.com/registration.aspx?asi=885405

Travel Joy CRM

Travel Joy is our Customer Relationship Management (CRM) system.

This is where you will manage your travel business.

You will use Travel Joy to:

  •  Keep track of clients
  • Communicate with clients
  • Create invoices
  • Build trips and itineraries
  • Create proposals
  • Track commissions and payments


You must sign up for Travel Joy it is $15.00 per month 

Travel Joy is a separate monthly subscription paid directly by you.

The cost is: $15/month

Please email info@passportsandfootprints.com for the company link 

All agency communication should come from your new business email account.

This helps keep your personal and business communication separate and creates a professional experience.

We encourage questions!

Please complete the training materials first, then send us any questions you have.

Our goal is to make sure you feel confident and prepared.

Starting a career in travel is exciting, and there is so much opportunity in this industry!

Do not feel overwhelmed. We are here to guide you through each step.

Welcome to the Passports & Footprints family!

Go – Explore – Discover!

Sign up Now!

Access exclusive supplier information, onboarding documents, training materials, downloads, and member resources for Passports and Footprints agents.

Subscribe at $200 first time and then $50 per month.

FAQ

Phase 2

IMPORTANT: You must complete supplier registration before booking any client travel.

 

You cannot skip this step. Taking the time now to complete all supplier registrations will ensure you are prepared when your first client is ready to book.

Supplier Registration

Each travel supplier requires Travel Advisors to have their own account before they can access rates, make reservations, earn commissions, and receive advisor benefits.

Completing your supplier registrations now ensures that when a client comes to you ready to travel, you are prepared to immediately assist them.

YES!

You are required to register with ALL suppliers listed on our Supplier Sheet.

This is a mandatory step of onboarding.

 

Completing every supplier registration allows you to:

  •  Access supplier booking portals
  • Receive training and updates directly from suppliers
  • Earn commissions correctly
  • Be ready to book clients immediately

 

You cannot book travel until this step is complete.

Supplier Sheet

The Supplier Sheet contains a list of our approved suppliers along with descriptions and helpful information for quick reference.

This document is your resource when setting up supplier accounts and learning who each supplier serves.

The CLIA number identifies our agency and connects you to Passports & Footprints.

This number helps suppliers recognize you as part of our agency and ensures commissions are properly associated with us.

Our CLIA number:

00041282

Use the following information when supplier forms request agency details:

Business Name:
Passports & Footprints

Address:
3709 Walden Dr.
McKinney, TX 75071


Phone:

(214) 762-2353


Website:

www.passportsandfootprints.com


Business Email:

info@passportsandfootprints.com


CLIA Number:

00041282


Agency Consortium:

Travel Leaders

Seller of Travel Requirements

No.

Travel Advisors must follow Seller of Travel laws and registration requirements.

Currently, Passports & Footprints is not registered to sell travel to residents of:

  • California
  • Washington
  • Florida

You cannot sell travel to residents of these states until our agency obtains the required registrations.

Selling travel where a license is required without proper registration can result in penalties.

Violations may carry penalties of up to $5,000.

Always verify your client’s residency before accepting a booking.

No.

U.S.-based Travel Advisors cannot sell travel to Canadian residents.

Canadian Travel Advisors are required to complete their own requirements, including the TICO exam, and serve residents within Canada.

Booking Clients

You may begin booking once you have:

  •  Completed Phase 1
  • Completed Phase 2
  • Signed all required agreements
  • Paid required fees
  • Registered with all suppliers
  • Completed supplier setup

 

Once everything is complete, you are ready to start building your travel business!

Referral Program

Yes!

Our company receives travel inquiries and leads, and we love sharing opportunities with our agents.

To qualify for agency leads, you must:

  •  Complete Phase 1
  • Complete Phase 2
  • Register with all required suppliers

 

Once your onboarding is complete, you may become eligible to receive leads.

Getting Help & Support

Our normal availability is:

Monday-Friday
9:00 AM – 5:00 PM

Please note:

  • If we are traveling, we will communicate our availability.
  • Fridays are primarily administrative days, so emergency assistance only.

Weekend availability varies.

We will respond when we are available.

Before reaching out, please follow these steps:

Step 1:Review the training materials you have already received.

Step 2:Visit the supplier training pages and review their resources.

Many supplier questions can be answered through their training materials and advisor websites.

Step 3:Check supplier social media pages and updates.

Step 4:Ask your fellow agents in the WhatsApp group.

Our agent community is a great resource, and the owners are also part of the group.

Step 5:

If you still need help, email:

info@passportsandfootprints.com

Please provide detailed information about your question so we can assist you quickly.

Complete your supplier registrations now — you will thank yourself later!

Being fully set up means that when a client reaches out, you can confidently say:

“Yes, I can help you book that trip!”

We are so excited to watch you grow in this industry.

The opportunities are incredible, and the sky truly is the limit!

Welcome to the next step of your travel journey.

 

Go – Explore – Discover!

Passports & Footprints Owners
Treva Tribit
Jennifer Sorrells

Passports and Footprints Logo

Bespoke luxury travel crafted around your world. Based in McKinney, Texas.

PHONE: 214-762-2353

OFFICE: McKinney, Texas, United States

DESTINATIONS

  • Europe & Mediterranean
  • Southeast Asia
  • Africa & Safaris
  • Caribbean & Cruises
  • South America
  • South Pacific

TRAVEL TYPES

  • Honeymoons
  • Family Journeys
  • Solo Adventures
  • Group Getaways
  • Ocean Cruises
  • River Cruises

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